Business & Tech

New Salon Focuses on Customer Service

Lacey graduate opens a salon on Route 9 in Lanoka Harbor

The customer is always right at Posh Hair and Nail Studio, a new salon that recently opened on Route 9 in Lanoka Harobr.

Owner Crystal Edgar, 27, a 2001 graduate of Lacey Township High School said the main focus of the salon is customer service.

“I wanted to be more about customer service,” Edgar said.

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Prior to working as a shampoo girl in a salon in Toms River for three years, Edgar managed the shop Victoria’s in Lacey for three years.

Posh will be client-based with personal one-on-one interaction, she said.

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“It’s a family-owned business so we want to make you feel like family when you walk through the door,” said cosmetologist Cheri Hoeneveld, a 2003 Lacey Township High School graduate.

She described her experience in other salons as an assembly line with a lack of care for the customer.

Edgar’s mother, Joanne Veit, used to be a business owner of Your Family Dentist, which inspired her to open her own salon.

“I always wanted to be a business owner. I always wanted to do something the way that I wanted to be treated,” Edgar said.

Now that Edgar owns her own salon, she will have the freedom to implement her own ideas, she said.

She began the process just five months ago but said it feels like years because of all the work involved.

Edgar essentially stopped being a hairstylist and turned into a construction worker, she said. With the help of friends and family, the salon has all new plumbing, flooring, walls, and decorate.

Posh has four hair stylist and they specialize in highlights, lowlights, keratin treatments, extensions, gel overlays, manicures, acrylics, facial waxing, men’s color, straight razor edging, and feather extensions.

Edgar offers Posh Parties, birthday parties for girls under 10 years old and they also serve bridal parties.

Posh is located at 629 North Main Street, Store 12 in Lanoka Harbor. Call 609-693-1444 for more information or to make an appointment.

Haircuts range around $30. Their hours are as follows:

  • Monday- 11 a.m. to 4 p.m.
  • Tuesday and Thursday- 10 a.m. to 8 p.m.
  • Wednesday and Friday- 10 a.m. to 5 p.m.
  • Saturday- 9 a.m. to 1 p.m.
  • Sunday- Closed

If you know of a new business coming to Lacey Township e-mail elaine.piniat@patch.com.


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